SHIPPING POLICY

Thank you for shopping with Figure 8 Body. Please review the following information regarding order processing, shipping, delivery, and international orders.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully received.

Business days do not include weekends or holidays. Processing time is separate from shipping and transit time.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available. 

U.S. SHIPPING

Figure 8 Body ships orders throughout the United States using carriers including USPS and UPS.

Available shipping methods, shipping costs, and estimated delivery times are calculated and displayed at checkout based on your order and delivery address.

Delivery estimates provided at checkout or by the shipping carrier are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.

FREE SHIPPING

Figure 8 Body offers FREE U.S. SHIPPING ON ORDERS OF $100 OR MORE.

The $100 minimum is calculated based on the merchandise subtotal after applicable discounts and before taxes.

Free shipping currently applies to eligible U.S. orders only. International shipping charges are calculated at checkout.

INTERNATIONAL SHIPPING

Figure 8 Body ships internationally to select countries and destinations available at checkout.

International shipping rates and available delivery options are calculated at checkout based on the destination and order.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or standard shipping charges unless specifically stated at checkout and are the responsibility of the customer.

Customs processing may also cause additional delivery delays. Figure 8 Body does not control customs processing times or fees imposed by international authorities.

If your country is not available as a shipping destination during checkout, we are currently unable to ship to that location.

TRACKING YOUR ORDER

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the carrier to update tracking information after receiving your package.

LOST OR STOLEN PACKAGES

Figure 8 Body is not responsible for packages that have been confirmed as delivered by the shipping carrier but are reported lost, missing, or stolen afterward.

If tracking shows that your package was delivered but you cannot locate it, please check the delivery area, household members, neighbors, or other locations where the carrier may have left the package and contact the shipping carrier directly for additional assistance.

If your tracking information does not show delivery and your package appears to be lost in transit, please contact us at figure8body.info@gmail.com so we can review the shipment information and assist with the appropriate next steps.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting your order.

Figure 8 Body is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If an order is returned to Figure 8 Body because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs to have the order shipped again.

If you notice an address error before your order has been fulfilled, contact us as soon as possible at figure8body.info@gmail.com We cannot guarantee that an address can be changed after an order has been submitted.

RETURNED OR REFUSED PACKAGES

Packages returned to Figure 8 Body because they were refused, unclaimed, undeliverable, or addressed incorrectly may be subject to additional shipping charges if the customer requests reshipment.

Original shipping charges, when applicable, are non-refundable except where otherwise required by law or when the shipping issue resulted from an error by Figure 8 Body.

SHIPPING DELAYS

Once an order has been transferred to the shipping carrier, transit and delivery are handled by that carrier.

Figure 8 Body is not responsible for carrier delays resulting from weather, service interruptions, holidays, customs processing, transportation disruptions, or other circumstances outside our reasonable control.

We will assist customers with available shipment information when appropriate.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive an incorrect product, please contact figure8body.info@gmail.com as soon as possible so we can review the issue.

Please include your order number and photographs of the package and affected product, when applicable, to help us review the issue.

CONTACT US

For questions regarding shipping or an existing order, contact:

Figure 8 Body
1860 Sandy Plains Rd Ste 204, PMB 447
Marietta, GA 30066
United States
Email: figure8body.info@gmail.com
Phone: (501) 260-3622